Select smart lock guest access.
Smart code door lock not working.
This is indicated by the keypad fl ashing red three times with three beeps.
Press the lock button on the keypad then enter the security code to resynchronize the bolt.
No user codes are programmed.
There s a chance that your phone simply hasn t updated its location status in a while.
On my smartcode 909 910 the lock beeps the keypad flashes red and the door cannot lock.
If there are no codes in the lock the lock button will not lock the door.
This is indicated by the keypad flashing red three times with three beeps.
Smart home app lost remote access.
If the lock can t be located by the touchscreen xfinity home or the hub xfinity home automation it may need to be reset.
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Remove the battery pack.
Realign the door if the bolt does not operate smoothly when opening with a key.
The door handing process was not executed during installation.
The door handing process was not executed.
Step 3 pull out the battery pack and push program three times if the smartcode fails to initialize after battery removal and re installation.
No user codes are programmed.
Online account center make a payment.
Program at least one user code and test the lock button again.
On my smartcode 909 910 the lock button does not lock the door.
If three incorrect codes were entered within one minute the keypad will lock for 60 seconds.
Be aware that resetting the lock will delete all codes.
Touch allow to confirm.
Press and hold the a or program button while reinserting the battery pack.
When all doors are locked the card will turn blue.
Program at least one user code and test the lock button again.
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If there are no codes in the lock the lock button will not lock the door.
Doorbell camera offline.
Panel skycontrol disconnected from home network.
Panel skycontrol reboot.
If this is the case smart lock will stop working as trusted places needs a fairly recent location report before it will unlock your phone.
Using the smart lock guest access card you can view the current state of your locks and lock all locks with a single press.